Privacy Policy

Effective Date: 0102-2025

Welcome to Pakhangba, a ride-sharing and parcel-delivery platform. We are committed to protecting your privacy and ensuring a secure user experience. This Privacy Policy explains how we collect, use, and protect your data when you use our services.

1. Information We Collect

When you use Pakhangba, we may collect the following types of information:

1.1 Personal Information

1.2 Location Information

1.3 Usage Information

2. How We Use Your Information

We use your information to:
✅ Provide ride-sharing and parcel delivery services
✅ Process payments and ensure secure transactions
✅ Improve user experience and app performance
✅ Ensure the safety and security of users and drivers
✅ Communicate updates, offers, and service-related information
✅ Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. However, we may share it with:
🔹 Drivers & Delivery Partners: To facilitate your rides and deliveries
🔹 Third-Party Service Providers: Payment gateways, cloud storage, and analytics providers
🔹 Legal Authorities: If required to comply with the law or protect user safety

4. Data Security

We implement strict security measures to protect your data from unauthorized access, loss, or misuse. This includes encryption, secure servers, and restricted access to sensitive information.

5. Your Rights & Choices

🔹 Access & Update: You can update your personal details within the app.
🔹 Location Settings: You can enable/disable location tracking in your device settings.
🔹 Data Deletion: You may request account deletion by contacting us.

6. Cookies & Tracking Technologies

We may use cookies and tracking technologies to improve our services and enhance user experience.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be notified through the app or our website.

8. Contact Us